The ITSM Practice Podcast: Future-Proofing Cybersecurity

On this episode of The ITSM Practice Podcast, Kyle Ryan, Head of AI and Backend Engineering at Dune Security, explores how artificial intelligence is reshaping both the offensive and defensive sides of cybersecurity. Kyle explains how AI is enabling attackers to launch more convincing phishing campaigns, while also sharing how Dune Security leverages AI-driven behavior analytics, graph neural networks, and user adaptive training to help organizations detect anomalies and reduce user risk before threats escalate.

The discussion highlights why traditional, reactive defenses are no longer enough – and how data-driven, proactive approaches are essential in an AI-driven threat landscape. Kyle also explains how AI-generated phishing simulations can boost employee readiness, empowering organizations to outpace attackers in the ongoing arms race.