Healthcare Solutions

User Risk in Healthcare Is the New Attack Surface

Healthcare organizations manage protected health information, connected medical systems, and critical care workflows. Dune helps healthcare security teams prevent social engineering and insider threat across every channel.

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Threat Landscape

The Biggest User-Driven Threats Facing Healthcare Organizations

Healthcare organizations face unique threats that exploit PHI access, care urgency, and trust in clinical workflows.

Critical
PHI Exfiltration & Data Theft
Attackers and malicious insiders exploit trusted access to patient records, billing systems, and health data repositories to extract and monetize sensitive health information.
Regulatory penalties, patient notification costs, long-term reputational damage
Critical
Ransomware via Social Engineering
Threat actors use targeted campaigns to compromise healthcare staff credentials, deploy ransomware, and disrupt clinical operations and patient care.
System downtime, care disruption, recovery costs, regulatory exposure
Critical
Insider Threat & Staff Recruitment
Employees with legitimate access to patient data and clinical systems are recruited, coerced, or act independently to exfiltrate records, enable fraud, or sabotage operations.
PHI exposure, care disruption, financial loss, regulatory enforcement
Product Capabilities

How Dune Helps Healthcare Organizations

Purpose-built capabilities to expose, score, and reduce user risk in healthcare environments.

Dashboard showing a high risk score of 93 with factors including adequate simulated attacks and poor training activity.
Custom Risk Score Weighting
Measure User Risk
Quantify breach risk with a dynamic User Risk Score, continuously updated from behavioral, contextual, and role-based signals across your security stack.
Custom Risk Score Weighting
Unlimited Input Source Data
Executive Reporting
Screen showing an active call with Sarah Chen and chat messages from Bank of America, Adobe, and Microsoft Security.
GenAI and Conversational Attacks
Simulate Attacks
Launch omni-channel simulations tailored to each user that impersonate trusted roles and adapt in real-time to expose attack susceptibility and insider risk.
GenAI & Conversational Attacks
Trusted Role & Identity Impersonation
Insider Threat Exposure
Dashboard showing 41 total users with categorized risk levels and top risk users by name and scores.
Exposure Prioritization
Reduce Threat Exposure
Adapt training, alerts, and controls in real-time, prioritizing the ~5% driving the risk and minimizing friction for the other ~95%.
Exposure Prioritization
Risk-Based Training & Step-Up Controls
Automated Remediation Workflows
Dashboard showing a high risk score of 93 with factors including adequate simulated attacks and poor training activity.Screen showing an active call with Sarah Chen and chat messages from Bank of America, Adobe, and Microsoft Security.Dashboard showing 41 total users with categorized risk levels and top risk users by name and scores.
Attack Scenarios

Example Attack Scenarios in Healthcare

See how modern social engineering attacks target healthcare organizations and how Dune simulates them.

EMAIL / PORTAL
EHR Credential Phishing
A spoofed EHR alert prompts clinical staff to re-authenticate over a fabricated security event, capturing credentials and enabling unauthorized PHI access.
User Decision Point
Clinical and administrative staff must verify system alerts through official channels before entering credentials.
Potential Impact
Healthcare has had the highest average data breach cost of any sector for 14 consecutive years, at $7.42M per incident, with stolen credentials a leading initial attack vector.
IBM Cost of a Data Breach 2025
Dune Simulation
Dune deploys EHR-branded credential harvesting simulations tailored to clinical workflows and system environments.
EMAIL / VOICE CALL
Executive Impersonation - Urgent Fund Transfer
Attacker poses as the CFO or CEO requesting an urgent wire transfer for a confidential acquisition, equipment purchase, or insurance settlement.
User Decision Point
Finance and administrative staff must verify high-urgency payment requests through established confirmation protocols.
Potential Impact
BEC scams drove $3.05B in losses in 2025, with fund transfer fraud averaging $185,000 per incident
FBI IC3 2025 / FBI IC3 2024
Dune Simulation
Dune simulates executive impersonation across email and voice channels with realistic financial context and urgency framing.
PUSH NOTIFICATION
MFA Fatigue - Clinical Staff
Attacker targets a nurse or physician with repeated MFA push notifications until they approve one out of frustration or confusion during a busy shift.
User Decision Point
Clinical staff must resist approving unexpected authentication requests even during high-pressure care situations.
Potential Impact
Healthcare breaches take an average of 279 days to identify and contain, significantly longer than the global average across industries.
IBM Cost of a Data Breach 2025
Dune Simulation
Dune tests user resilience with controlled, high-frequency push notification simulations that mirror real attacker cadence and timing.
VOICE CALL
AI Voice Call - IT Helpdesk
An AI-generated voice call poses as hospital IT support requesting urgent credential verification for a system migration or security update.
User Decision Point
Employee must validate caller identity before sharing credentials or following instructions.
Potential Impact
In 2024, Black Basta attackers impersonated IT helpdesk staff to breach Ascension, forcing 140 hospitals offline for weeks and exposing 5.6 million patient and employee records.
Healthcare Dive / HHS
Dune Simulation
Dune deploys AI voice calls impersonating IT helpdesk and compliance officers across live conversational scenarios.
Dune's platform was tailored specifically to our environment, even down to individual users. They've also been incredibly proactive in asking what enhancements we'd like to see in the tool, which is always great to see in a partner.
Robert Davis
Information Security Analyst at OSF HealthCare
Compliance

Built for Healthcare Environments

Designed to help healthcare organizations safely test real-world user risk while meeting regulatory, audit, and compliance expectations.

Enterprise-Grade Capabilities
Designed for hospitals, health systems, and insurers

Built with enterprise security teams in mind, supporting the unique requirements of hospitals, health systems, and insurers.

Safe-by-design simulations that never access real patient data

Every attack simulation is sandboxed and controlled. No PHI is exposed, no systems are compromised, and no data leaves your environment.

Supports audit, risk, and internal control validation workflows

Generate detailed reports that map directly to audit requirements, demonstrating continuous security testing and user risk assessment.

Demonstrates proactive security posture to regulators and auditors

Show evidence of ongoing user risk testing and remediation, strengthening your position during examinations and assessments.

Safety Guarantee

All simulations are designed to test human behavior. They do not access real patient data, real systems, or disrupt clinical operations.

Supports common healthcare & enterprise security frameworks

SOC 2 Type II
 Certified – Jan 2024 & Jan 2025
ISO 27001
 Certified – Aug 2024
GDPR
 Compliance Verified – Jan 2025
CCPA
 Compliance Verified – Jan 2025
HIPAA
 Third-Party Attested – Apr 2025
NIST CSF v2.0
 Third-Party Attested – May 2025
Resources

Featured Resources for Healthcare

Explore our latest research, customer case studies, and security insights for securing healthcare organizations.

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Blog
Blurred hospital corridor with multiple healthcare staff in scrubs walking and working, viewed from the center of the hallway. Red emergency lights glow overhead, conveying a busy, high-pressure clinical environment with active hospital operations. Blurred hospital corridor with multiple healthcare staff in scrubs walking and working, viewed from the center of the hallway. Red emergency lights glow overhead, conveying a busy, high-pressure clinical environment with active hospital operations.

Cybersecurity in Healthcare: How Social Engineers Target Patient Data and Hospital Operations

Healthcare’s reliance on digital systems and high-pressure clinical environments has made user risk a patient safety issue, and organizations must rethink how they prepare their workforce for modern attacks.

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March 23–25, 2026
March 23–25, 2026
April 12, 2026
7 minute read
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Webinars

Securing Healthcare

Learn how adaptive security is reshaping healthcare cybersecurity—protecting patient data, securing medical devices, and strengthening operational resilience without disrupting care. Featuring CISOs from UCSF and RWJBarnabas Health.

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March 23–25, 2026
March 23–25, 2026
April 14, 2026
42 minute watch
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Case Study

OSF HealthCare trades in legacy SAT solutions for personalized training with Dune Security

OSF HealthCare trades in legacy SAT solutions for personalized training with Dune Security

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March 23–25, 2026
March 23–25, 2026
September 3, 2025
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Frequently Asked
Questions

Common questions about Dune Security for healthcare organizations.
How is Dune different from traditional phishing simulations?
Is Dune safe and compliant for healthcare organizations?
Can Dune simulate EHR and clinical system attacks?
Does Dune support voice and messaging attacks?
How quickly can we deploy Dune?

Ready to See Dune in Action?

Schedule a time with one of our experts to see how Dune protects healthcare organizations from social engineering and insider threat across every channel.
Book a Demo