Cybersecurity for Business Process Outsourcing
Protect client data from phishing and insider threats with behavior-based security built for global BPOs.
Your Risks Are Unique
Turnover Fuels Insider Risk
With 30–40% employee attrition, constant onboarding and offboarding increase the likelihood of accidental leaks and malicious insiders.
Social Engineering Exploits Operational Workflows
Deepfake impersonations, smishing, and Business Email Compromise (BEC) attacks exploit agents handling high-volume communications and client transactions.
Regulators and Clients Demand Behavioral Oversight
Global frameworks like GDPR, HIPAA, and ISO 27001 now require more than static training — they expect continuous monitoring and proof of adaptive security controls.
What Dune Delivers for BPOs
Multi-channel Social Engineering Simulations
Simulate phishing, smishing, and deepfake attacks across high-use regional platforms like WhatsApp, Telegram, Viber, Signal, and Facebook Messenger, reflecting real-world attacker behavior in local regions.
Live Risk Scoring Across Shared and High-Turnover Roles
Continuously assess behavioral risk across shared desktops, generic accounts, and high-churn roles using simulation data, access patterns, and role sensitivity-surfacing insider threats that traditional controls miss.
Targeted, Language-Aligned Training
Deliver real-time micro-training based on behavior, role, and location — in local languages and embedded in daily tools
See how Dune helps BPOs simulate multi-channel attacks and contain insider threats in high-turnover environments
